iGift Wins "Top Ten SMEs' Quality Customer Service Award"!

We sincerely thank the Hong Kong Quality Customer Service Association and the Hong Kong Productivity Council for this recognition, as well as our customers for their strong support. The award ceremony was held at the Hong Kong Convention and Exhibition Centre in Wan Chai, and we were honored to receive this award in the presence of Dr. Bernard Chan, then Under Secretary for Commerce and Economic Development. Moving forward, iGift will continue to uphold its core value of "customer first" and provide everyone with more professional and attentive quality services!

FAQ

Frequently Asked Questions

Q1: What important awards has iGift recently received?

A: iGift is very honored and proud to announce that we have successfully won the prestigious Top Ten SMEs Excellent Customer Service Award, a highly representative award in the industry.


Q2: Which organization organizes and presents this award?

A: This award is organized and presented by the Hong Kong Association for Quality Customer Service (HKACE). The Association is committed to promoting a culture of quality customer service in Hong Kong, and this award specifically recognizes SMEs with outstanding performance in customer service, making it highly credible.


Q3: What is the special significance of receiving this award for iGift?

A: This is the greatest affirmation of the iGift team's consistent customer-centric core philosophy. It proves that while providing professional uniforms and customized gifts, we have also successfully delivered an excellent, thoughtful, and efficient service experience to our customers, standing out among many SMEs.


Q4: On this occasion, who would iGift most like to express our gratitude to?

A: We sincerely thank the Hong Kong Association for Quality Customer Service for their rigorous selection and recognition. More importantly, we would like to express our sincere gratitude to every customer and partner for their long-term trust and support. This honor also belongs to every employee on the iGift team who has dedicated themselves to serving customers both on the front lines and in support roles.


Q5: Looking to the future, what specific commitments does iGift have to customer service?

A: This award is an affirmation, but more importantly, it is a driving force for our continued progress. Moving forward, iGift will not be complacent. We are committed to continuing to strive for excellence, continuously optimizing service processes and communication channels, and strengthening the professional training of our team to ensure that we provide every customer with a higher quality and more satisfactory all-round purchasing experience.